Our policy does NOT allow any refunds. We allow exchanges within 14 days of your package being delivered once it has met our exchange requirements. If 14 days have gone by since your purchase, unfortunately we cannot offer you an exchange. Please contact us via email at firstname.lastname@example.org
To be eligible for an exchange, your item must be unused and unwashed and in the same condition that you received it. We do not accept merchandise that has been worn, washed, damaged, soiled, and without clothing tags. Merchandise must be in a condition ready for resale.
Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your exchange.
If you are approved, then your exchange will be processed and store credit will be issued within seven business days.
We reserve the right to refuse any exchange that does not meet our requirements including but not limited to any signs of wear, the smell of fragrances and smoke.
We are not responsible for lost or damaged packages. We do not ship damaged merchandise and we do not accept damaged merchandise. If you item was damaged during transportation or for any delivery issues please contact the shipping company indicated in your tracking and provide them with your tracking number for assistance.